Document Delivery Service (DDS)
DDS offers access to research or study materials that are unavailable in Effat Library & Cultural Museum collection. These materials are sourced from various suppliers globally, including overseas, Canada, the UK, American Universities, and more. If your search in the Effat Digital Library online catalog and Effat Discovery System indicates that the University does not possess the desired material, you are encouraged to utilize DDS.
Eligibility and Fees
Effat active members can request DDS for free.
Turnaround Time
The timeframe for delivery varies depending on the nature of your request and the source. On average, it can take 24 to 48 hours, depending on the supplier chosen and the delivery method. Additional time may be needed if the materials are challenging to locate or if the citation is incomplete or inaccurate. In such cases, we will promptly inform you of any delays.
Submitting Requests
To request Document Delivery Service (DDS), please complete and submit the online DDS request form. Ensure all fields are filled out. If you have a deadline, specify it on the form. Phone and email requests are not accepted.
Responsibility of Requesters
To ensure efficient processing of your DDS request, first check the availability of the desired item in our online library catalog, Saudi Digital Library, and Effat Digital Library. These resources can be accessed through the Effat Library homepage. Please provide accurate and complete publication information to speed up the process.
Materials Eligible for Requests
Journal articles, chapters, or selections from books, papers from conference proceedings..
Materials not Eligible for Requests
We cannot fulfill DDS requests for materials available in Effat Library & Cultural Museum, including those accessible through the Effat Library Discovery System, Saudi Digital Library, or Effat Library Databases. This includes articles available in print format. We will inform you if the requested material is available in the library.
Notification Delivery
We will email the requested articles directly to your email address as soon as we receive them. This efficient process saves you time and eliminates the need to visit the library. You will receive a notification email once the article is available. Most articles are in PDF format, which requires Adobe Acrobat Reader to view.
Inquiring about the Status of Requests
Questions regarding the status of requests should be directed to the DDS by email at library@effatuniversity.edu.sa or in person at the library’s first floor Reference and Help Desk
Copyright Information
DDS is compliant with the Saudi copyright law. For more information, please check Effat University Copyright Guidelines
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